App designed to cut admin burden and improve data flow to insurers

Business travel

Arthur J Gallagher International has launched a mobile app designed to cut the administrative burden of group travel and related insurance for large organisations.

The app, called TravelCert, is also designed to counter the difficulties in providing accurate real-time data to travel insurers for claims and renewals.

The app was developed to tackle challenges faced by Gallagher International’s higher education clients, but the broker said it is equally applicable to other large not-for-profit and commercial businesses.

TravelCert is available on the Android and iOS mobile operating systems.

Gallagher said key benefits of the app include easy identification of the number of travellers and their location at any one time, and the ability for users to directly input their travel details, emergency contact and other useful information.

The app also automatically generates and issues all travel certificates within the scope of the group travel policy and sends an email alert when a travel certificate has been issued.

Gallagher also said the app enables provision of accurate and consistent travel data to travel insurers and reduces the number of omissions when reporting data to insurers.

The app enables individual users to:

  • Log travel details and request a new travel certificate
  • Store emergency contact details
  • Save profile details negating need to re-key
  • Access emergency assistance and claims contact details
  • Download copies of insurance certificates
  • View previous travel requests and certificates
  • Complete details online via TravelCert website if choose not to use app

Gallagher International public sector and education practice managing director Tim Devine said: “TravelCert removes the vast amount of this admin, as organisations will only have to handle any trips that fall outside the policy’s criteria, while simultaneously collating information into a downloadable database of robust, reliable and real-time data for insurers to facilitate both claims management and the renewal process.”