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Cover story

digital transformation (3)

Digitalising brokers’ back office supports business model revamp

Insurance Times’ research pinpoints that back office tech is more of a focus for brokers than digital customer journeys – but some industry voices are sceptical as to the motivations behind this type of digitalisation…


love, hate, marmite

Opinion: Insurtechs are new industry ‘Marmite’

Editor Katie Scott rounds up the latest key discussion points surrounding insurtechs

The Market

regulation-compliance big question

The Big Question July/August 2022: How can insurers better support brokers with compliance?

Insurance Times asks industry leaders how insurers can better support brokers amid the FCA’s influx of new regulation

The People

Karen Beales, FLI (2)

Karen Beales: OIC portal challenges offer opportunities around legal expenses insurance

The insurer plans to target brokers, providing a ‘mix and match’ of legal expenses insurance and motor cover add-ons



Backchat July/August 2022

Biba dishes out journalism awards, Wimbledon’s upcoming ball fetchers, Mary Poppins and an unusual car insurance claim. What has the insurance industry been up to this month? You heard it here first…