All articles by Muireann Bolger – Page 8
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ClaimsCash converters
In the current climate, many clients and insurers are choosing to settle claims with cold hard cash rather than the supply chain. We ask if this is a recessionary fad or if cash settlements are here to stay
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News AnalysisBrilliant minds
Insurers may be aware of the changes that Solvency II will bring, but do they have the experts in place to ensure compliance? Actuaries are in high demand, and whether insurers scramble to recruit now or stall in the hope that the rush will die down, this one’s going to ...
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Markets & RisksMarket: Healthcare
As the recession creates an appetite for fraud, there are signs that the health sector is becoming increasingly vulnerable to suspect claims
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ClaimsClaims Clinic: Into the fast lane
With the forthcoming Ministry of Justice reforms expected to narrow the window for deciding liability to just 15 days, the latest claims clinic asks if this will provide a valuable opportunity to step the process up a gear
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News AnalysisDon’t get your fingers burnt
November is the cruellest month for some insurers, as fireworks and bonfires fuel their fears over the yearly rise in commercial fire damage. Little wonder when last year fires cost £3.4m per day in the UK. We look at why people commit arson and how insurers can raise the detection ...
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In BusinessJust don’t forget to ask about the dog
Good relationships with clients are at the centre of many success stories in the insurance world. But getting too close can be bad for business …
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NewsABI reveals £59m rise in fire claims over last two years
Recession blamed for increase in arson attacks
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Special ReportsCleaning up claims
Participants at the recent FINEOS roundtable debated the future of the claims process, tackling such topics as customer empathy, new technologies, credit hire and recruitment
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News
Greedy brokers are mis-selling private medical policies
Customers told to keep quiet about medical conditions for easy sale
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Special ReportsRomford IT Pack 2009: Come together
With aggregators muscling in and red tape on the increase, brokers are facing difficult times. The IT Pack met in Romford to discuss survival strategies and to share their personal ambitions
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News AnalysisThe clock is ticking
Healthcare reform has aroused fierce debate in Congress and in the US press, but what of the UK’s situation? A creaking NHS, coupled with an ageing population, demands change sooner rather than later. The insurance industry could be well placed to step in, but finding a balance of affordability and ...
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Special ReportsBroker Times: Survival of the fittest
The downturn may have dampened enthusiasm for MGAs, but as green shoots emerge in the economy, so has a fresh round of brokers looking to broaden their offering. An MGA might be the answer, but only for those armed with the right strategy
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Markets & RisksBreakfast Club: Crime shouldn't pay
In hard times, the temptation to commit insurance fraud increases. Industry insiders and legal experts gathered at the inaugural Insurance Times breakfast club to discuss the problem, and agreed that it was time to get tough
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News AnalysisWhat a year that was
When Mark Cliff joined Fortis UK, its parent company was in danger of collapse and rumours of a buy-out were rife. Since then, the company has staged an impressive comeback and, 12 months later, the managing director is quietly confident about the next exciting chapter
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News AnalysisRelocation, relocation
As an ABI report reveals insurers’ mounting discontent with the UK tax regime, we talk to four top managers about the pros and cons of avoiding it by moving away from home
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ClaimsClaims Clinic: A time for guidance
AXA’s exit from the GTA has put the claims framework on shaky ground, and the situation between credit hire firms and insurers is at crunch point. Panellists at Insurance Times’s latest claims clinic agree that clear direction is needed
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ClaimsClaims Clinic: A time for guidance
AXA’s exit from the GTA has put the claims framework on shaky ground, and the situation between credit hire firms and insurers is at crunch point. Panellists at Insurance Times’s latest claims clinic agree that clear direction is needed
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NewsFortis takes on the big guns with a move to commercial
Managing director Mark Cliff announces a change of focus and big plans for the broker market
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ClaimsMan with a mission
As the new president of the Chartered Institute of Loss Adjusters, Graham Burgess wants to boost the profession’s influence, authority and attractiveness to graduates. As Muireann Bolger discovers, he’s ready for the challenge ahead
