Allianz’s multi-million pound loss at the burnt-out Penhallow Hotel in Newquay has reignited insurers’ demands for changes to the way fire brigades operate.

The Insurers’ Fire Research Strategy Funding Scheme (Infires) has warned that changes to the requirements for the inspection of commercial properties and falling response times from fire fighters is contributing to increasing financial losses from fires.

Infires intervention monitoring group convener David Sibert said: “The number of fires is the lowest for 30 years and the number of deaths is the lowest for 30 years, but the financial losses due to fires are higher than ever before.”

He said insurers had raised a number of issues with government. These included concerns that since brigade inspections of commercial properties were scrapped in October last year, owners were expected to carry out their own inspections.

Many owners chose unregulated consultants leading to concerns from insurers over their skill levels.

Sibert added that fire brigades were supposed to audit these self assessments, but were now recruiting fire safety officers direct rather than using experienced former fire-fighters.

Response times to fires, which were critical in saving property and reducing overall damage, were reducing for many commercial properties.

There was also a lack of retained (part-time) fire-fighters in rural, coastal, and non-urban areas.

Infires is chaired by Allianz Commercial general manager Chris Hanks.

Allianz insured the Penhallow Hotel for property, employers’ and public liability and business interruption.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

Topics