Robin Thomson, managing director at Jensten Insurance Brokers, discusses the firm’s submission for the Commercial Lines Broker of the Year award

Why did you want to enter the Commercial Lines Broker of the Year category? 

Our entry reflects the incredible year Jensten Insurance Brokers has had. We launched the business by bringing Taskers, HTC and Coversure Branches together, grew our team from 449 to 647 and achieved gross written premium (GWP) growth of 17%.

Robin Thomson

Robin Thomson 

We’ve made innovative acquisitions, such as an insurance lead generation business and eight brokerages, including Darwin Clayton, Bellegrove, Ravenhall and Simpson and Parsons.

We entered this award as we had a fantastic story to tell. Launching a new insurance brand is tough, but we’ve shown that when the right people make a huge collective effort, anything is possible.

What do you think makes your entry stand out and why should you win the award?

Launching a major new commercial broker brand makes our entry stand out, but that’s only half the story. We’ve simultaneously restructured around specialisms, regions and affinities to facilitate long-term growth.

We’ve created an exceptional culture that’s neither corporate nor rigid but nimble and innovative, which has enabled us to grow our team by 44%, and we’ve launched new products.

Most importantly, we’ve offered an outstanding service to our clients. We have maintained an excellent renewal rate and have increased our GWP by 17%.

We should win because we have achieved so much this year while delivering exceptional service across all our teams.

What would winning this award mean to you and your firm? 

Being named Commercial Insurance Broker of the Year would be a fitting end to an amazing year.

It would recognise the hard work of our new and fast-growing team and reinforce our belief that Jensten Insurance Brokers isn’t just the newest major commercial lines broker, but one of the best.

Winning would also highlight how we are different. Our commitment to our people and clients and our commitment to specialisms, affinities and regional centres of excellence means we offer something unique and can deliver outstanding service to both mainstream and niche markets.

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