RSA Analysis
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News Analysis
eTrading forms a ‘totally critical’ part of RSA’s market ambitions
’This is really the start of our journey. We’ve now got a solid foundation to really kick on from and improve,’ says commercial lines director
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News Analysis
Securing younger staff: How is the insurance sector seeking to change its age profile?
Graduate schemes cannot be the only talent attraction tool in insurance firms’ arsenal if they wish to change the age profile of the industry
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IT Interview
Sonya Bryson: RSA seeking to ‘take home the crown’ with NIG integration
’We want RSA to more than the sum of its parts and, with no personal lines distraction, the focus is clear,’ says new commercial lines managing director
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News Analysis
The Big Question: What are the biggest challenges set to hit brokers in H2 2024?
Insurance Times asks experts about challenges brokers face and what can be done to mitigate evolving threats
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News Analysis
In Focus: Are MGAs replacing traditional insurers and how are they differentiating themselves to grow market share?
Insurance Times asks industry experts how MGAs are standing out to supersede insurers and increase their market share
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News Analysis
In Focus: How are insurers balancing the use of technology with the human element in fraud prevention?
Insurance Times asks industry experts how insurers are using advanced technologies and human experts to combat fraud
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News Analysis
Revealed: Who won at the Insurance Times Awards 2023?
With gold, silver and bronze awards across 36 categories, the winners from last night’s Insurance Times Awards have now been revealed.
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News Analysis
The Big Question December 2023: What was the most important lesson learnt in 2023 and how will that develop for next year?
As 2023 draws to a close, eight industry leaders look back on the year and share resolutions for the new year
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News Analysis
Broker CEO Forum 2023: Brokers ‘just want a quick, smart response’ from insurers
Insurer leaders discuss how they are looking to improve service for brokers
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News Analysis
AI adoption in commercial lines – what’s the deal?
Industry leaders share their thoughts on how the ‘different beast’ can be addressed
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News Analysis
Briefing: Where next for personal lines?
It remains to be seen how long it will take for the sun to rise on personal lines insurers once again
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News Analysis
Briefing: Dominoes tottering as falling motor market margins cause exits
With a slew of recent reassessments of involvement in the motor insurance market, what can we expect going forward?
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News Analysis
How are the top insurers faring on complaints handling?
Insurance DataLab analyses the top five insurers’ complaints handling performance, exclusively for Insurance Times.
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News Analysis
If a solar flare storm struck earth tomorrow, is the insurance industry ready?
’Without proper modelling of such complex interconnected risks, the impacts are largely unknown,’ says senior meteorologist
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News Analysis
Who is the most profitable insurer in UKGI?
Insurance DataLab analyses the latest regulatory returns of the five largest insurers in UKGI, exclusively for Insurance Times
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News Analysis
In Focus: Are MGAs facing ‘additional challenges’ in securing capacity?
Industry experts discuss the current state of capacity in the MGA space and how it can be secured amid tough economic conditions
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News Analysis
Briefing: Listening to brokers’ concerns on service a vital first step for insurers, but action must follow
‘Listening and learning is the first step – now the more difficult process of improving service levels must begin’
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News Analysis
The Big Question May 2023: What emerging risks should insurance firms watch out for in 2023?
With emerging risks comes opportunity. Six industry leaders share their thoughts on emerging risks with Insurance Times
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IT Interview
Emily Fraser: Neurodiversity at work – for the greater good
Intact financial corporation’s neurodiversity ambassador is working to dispel myths and ‘change the tide’ in insurance
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IT Interview
Lee Mooney: ‘Fear of failure’ inhibited RSA
The insurer is now working to improve by listening and acting on broker feedback, says commercial lines managing director