RSA Interviews
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IT InterviewEmily Fraser: Neurodiversity at work – for the greater good
Intact financial corporation’s neurodiversity ambassador is working to dispel myths and ‘change the tide’ in insurance
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IT InterviewLee Mooney: ‘Fear of failure’ inhibited RSA
The insurer is now working to improve by listening and acting on broker feedback, says commercial lines managing director
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IT InterviewLee Mooney: RSA’s commercial lines business is ‘nothing without our broker partners’
RSA’s commercial lines managing director explains how the insurer’s three-pronged approach aims to improve broker service and encourage ‘growth mode’
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IT InterviewRSA UK&I boss Ken Norgrove responds to two star broker service result
The chief executive admits that RSA’s broker service has been ‘at best average’
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IT InterviewQ&A: Reducing referral rates in digital journey is key – RSA
Insurance Times’s head of research Savan Shah speaks to Lucianne Bowers, UK SME strategy and implementation director at RSA, about the firm’s latest developments on its etrading platform
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IT InterviewScott Egan: There will be ‘no radical about-turns’ in RSA’s strategy following Intact takeover
Instead, RSA’s new owners will help the insurer ‘accelerate our plans’ around ‘outperformance’
