RSA chief executive outlines that there will be less high skilled people in the future

Stephen Hester (large)

Technology will decrease the need for skilled insurance jobs and is a key way of cutting business costs, according to RSA chief executive Stephen Hester.

He has expected that this trend will have a global reach, City AM reports.

Hester told the newspaper: “I would say that the way of the world is to have more productive, higher skilled people and less of them. And that’s what technology allows you to do.

“It gives your people the tools so that the drudge-work goes away and it is done by computers. The higher skilled work is done by people but aided by technology, which can allow them to reach more sophisticated and insightful conclusions.

“I expect pretty much all companies to be more productive through harnessing technology.”

 

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.