Zurich Interviews
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IT InterviewTim Bailey: ‘Attracting and retaining talent’ vital to Zurich’s success
Since taking the helm, nurturing a pipeline of diverse talent has been one of the main priorities for Zurich’s chief executive
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IT InterviewCaroline Dunn: ‘Accelerated AI development’ and ‘sustainability’ will continue to be ‘key themes’ in 2024
’We are constantly challenging ourselves to enhance our processes, ensuring a focus on delivering value-added services,’ says chief underwriting officer
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IT InterviewInsurance Times Advent Calendar: James Nicholson
For the fourth day of advent, Zurich UK chief claims officer James Nicholson highlights some talent attraction-based positivity
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IT InterviewJames Nicholson: From graduate scheme to Zurich’s chief of claims
’Working for an insurance company – specifically in claims – allowed me to apply my law degree,’ says chief claims officer
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IT InterviewWill Edwards: ‘Rate of change is not going to slow down’ despite five star eTrading victory
Zurich’s eTrading journey has evolved from lowest on the leader board in 2018 to being among the high fliers in 2022, based on broker feedback. Insurance Times gets the lowdown on the insurer’s transformation so far…
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IT InterviewZurich reaps five star reward from constantly listening to broker feedback
The insurer has been steadily climbing the Five Star Rating Report rankings for both personal and commercial lines. Insurance Times finds out what is behind this trajectory
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IT InterviewQ&A: Zurich strives to be ‘most agile insurer in the UK’ following SME etrade investment
Insurance Times’ head of research Savan Shah speaks to Michelle Taylor, UK head of sales and distribution at Zurich, about the firm’s latest developments on its etrading platform
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IT InterviewZurich plans to ‘work hard to keep ahead of competitors’ following five star report success
The insurer’s head of personal lines emphasises that Zurich has an ‘appetite to grow’ in 2022, alongside demonstrating a focus on claims and sustainability
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IT InterviewPeter Giger: Tackling the climate change crisis calls for another industrial revolution
Zurich’s group chief risk officer argues that the ‘status quo cannot last’ to combat the climate change crisis successfully
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IT InterviewProperty claims inflation and digital support tools will continue to impact claims sector in 2022
Tackling property resilience following flooding presents ‘a lot of opportunity’ for insurance industry this year, while digital tools target ‘hyper-convenience’, notes Zurich’s UK chief claims officer
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IT InterviewDavid Nichols: Motor claims trends to watch in 2022
Insurance Times catches up with Zurich’s UK chief claims officer to find out what motor claims trends should be on the industry’s radar this year
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IT InterviewTim Bailey: ‘Consistent investment’ in efficiency and service has driven Zurich’s H1 success
UK chief executive adds that broker partnerships ‘have been working exceptionally well for the first half of the year’
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IT InterviewQ&A: Working hard to become the UK’s ‘most agile insurer’ – Zurich
Zurich’s head of SME Paul Tombs tells Insurance Times what the insurer has been doing to become the ‘most agile’ in the UK and explains its latest developments for the Zurich Online platform
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NewsBlog: Zurich's Tulsi Naidu on sharing leadership skills
Zurich UK chief executive Tulsi Naidu, who is also the trustee of the charity Pilotlight, looks at how professionals can share their talents and expertise
