Gross written premium (1999):

Gross written premium (1999):

Lloyds TSB Group

UK head office:
Tredegar Park
NP10 8SB
tel: 01633 810666
fax: 01633 810700


Company history:
The company was formed from the merger of Lloyds Bank Insurance Services and the TSB General Insurance Company. Its principal activity is the underwriting and broking of personal lines general insurance. The products are principally distributed through the Lloyds TSB branch network, direct and through the internet.

With the head office in Newport, south Wales, the companies also have offices in Haywards Heath and Bournemouth

Chief officer:
Jon Pain

Jon Pain has been with Lloyds TSB for 25 years, gaining experience in various parts of the retail bank prior to his appointment as an area director. Following management and senior management roles in the Midlands and the North, he took over as managing director for private banking in 1998 and, since February 2000, has held the position of managing director of Lloyds TSB Insurance at Newport

UK branch offices:
2,500 approx

UK staff:
1,200 approx

Main classes of business:
creditor, domestic property, private motor and health insurance

Key general insurance personnel:
Peter Langston, customer service director
Neal Jones, IT business director
Graham Fillery, finance business director
Mike Mitchell, distribution director
Sally Jones-Evans, customer management director
Andy Smyth, risk management director