Fraud management company adds Investigation team leader

Absolute CM, a specialist provider of outsourced fraud management solutions to the insurance industry, has extended its team in order to meet growing demand for its services.

Four new members of staff, Melanie Patterson, Mark Skerrett, Claire Peed and David Fowley have joined Absolute from Conversant Data where they were fraud investigators. They bring with them over 36 years of experience in fraud management.

Patterson will take on the role of Fraud Investigation Team Leader whilst Mark, Claire and David have been appointed Case Managers.

They will focus on identifying honesty, and challenging fraud through the use of forensic psychology and cognitive interviewing.

Patterson said: “Each of us can see the potential to excel in the professional environment created by Absolute. Our skills are being augmented as we apply the methodologies built into this unique fraud management solution and the results being achieved are truly startling.”


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.