Many bodyshops are barely breaking even, according to research from automotive analysts MFBI (Market Facts and Business Information).

It said the car body repair market was reaching a turning point, and that the current model of containing costs in accident repairs, based on low bodyshop labour rates and discounts on replacement parts and paint costs, was no longer effective.

MFBI's research revealed that although repair costs kept rising, the profitability of bodyshops was at an all time low. It said bodyshops in the UK were currently operating on "unsustainably" fine margins with some repairers achieving average net profit margins of £3 on an average repair costing around £1,000.

MFBI warned insurers that they faced a stark choice if they were not to suffer future repair capacity shortages.

It said insurers could either increase bodyshop hourly charge-out rates, or reduce rising overhead costs by cutting the free services provided under repair contracts.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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