Audatex, a supplier of computerised damage estimating packages for car bodyshops, claims motor insurers are losing money due to poor estimating techniques on damaged vehicles.

Managing director Alex Leonard criticised the common practice of re-estimating. "Many estimators still create assessments based on picking lists and opinion times, but when work actually starts, more often than not there is more work than first predicted.

"It increases the work load and cost to insurance companies having to deal with the burden of extra administration," he added.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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