Aviva is facing a potential backlash over the decision to outsource 1,000 jobs to India, according to reports over the weekend.
One newspaper said Aviva's senior managment had seen a report which had found that 51% of customers were "appalled" by call centres based abroad before the insurer had taken its decision.
Trade unions have been infuriated by the move which was announced last week.
A spokesperson for the union Amicus was quoted as saying that the union would be fighting the redundancies with "whatever it takes, including putting political pressure on them".
Reports said the union will also consider raising funds for a campaign to boycott Aviva products.
Recent Related News
NU to shed 4,000 staff
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
