Bodyshop repairers are being caught between "a rock and a hard place" by manufacturers and insurers, warned trade body the Retail Motor Industry.

"On the one hand, manufacturers urge their dealers to use their numbered products and materials," said Bob Hood, senior manager.

"While, on the other, some insurers and work providers dictate the use "non-oem" panels, lamps and radiators - and even specify the make of paint to be used - in order to reduce costs."

Some bodyshops report having to install three paint mixing systems to satisfy different work providers.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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