Backchat just loves to hear local authorities boasting about how efficient they are. The exaggerations of council officials make insurers' claims about service standards look minor by comparison.

One claim Backchat really loved was overheard at the recent Autoglass sponsored Crime Concern car crime forum. The police made clear that the faster abandoned cars were removed, the lower the crime rate in areas. Leaving them there makes the place untidy, lowers morale and leads to more crime.

A council official claimed that his London borough was simply the best at removing abandoned cars. Unfortunately Backchat's chum lives in the borough and has had a dumped car outside her house for weeks. There are also two cars dumped outside the police station. It sounded good though.