Backchat just loves to hear local authorities boasting about how efficient they are. The exaggerations of council officials make insurers' claims about service standards look minor by comparison.

One claim Backchat really loved was overheard at the recent Autoglass sponsored Crime Concern car crime forum. The police made clear that the faster abandoned cars were removed, the lower the crime rate in areas. Leaving them there makes the place untidy, lowers morale and leads to more crime.

A council official claimed that his London borough was simply the best at removing abandoned cars. Unfortunately Backchat's chum lives in the borough and has had a dumped car outside her house for weeks. There are also two cars dumped outside the police station. It sounded good though.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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