Cable & Wireless has won a five-year multi-million pound contract with Royal & SunAlliance (R&SA). It will provide one of the UK's leading insurance groups with a complete network outsource and a transformed hosted IP infrastructure, covering all of its telecoms and network IT requirements until 2012.
Jim Williams, IS director, Royal & SunAlliance, commented: “The deal represents a major investment by R&SA and we have spent the last few months working with Cable & Wireless to determine how we can provide great service with improved telephony and web capability for our customers. The focus on customer service was the primary reason for selecting Cable & Wireless, which when combined with its market leading services will transform how we do business.“
Jim Marsh, chief executive officer, Cable & Wireless UK, said: “This is a fantastic win for us and we're delighted to have been selected by R&SA.”
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
