Name: Richard Pratt
Age: 33
Title: Customer care manager, Axa insurance

How did you get into the insurance
I joined Guardian Financial Services fresh from Law School in 1994 as a self-employed sales consultant. This involved selling life, pensions and investment products to the public

What did you want to be when you were younger?
A stockbroker

What was the best advice that you were given?
Keep work out of the bedroom

What advice would you give someone starting out?
Work hard, play hard

Do you have an unfulfilled ambition
Be a rally driver

What was your first ever job
Unpaid summer job in a law firm (when I was 14 years old)

What was your worst moment?
Leaving university

What was your best moment?
Starting university

What was your education?
A Law degree at The University of Leicester

Who do you most admire?
My mum – for putting up with me for all this time