Name: Richard Pratt
Age: 33
Title: Customer care manager, Axa insurance


How did you get into the insurance
industry?
I joined Guardian Financial Services fresh from Law School in 1994 as a self-employed sales consultant. This involved selling life, pensions and investment products to the public

What did you want to be when you were younger?
A stockbroker

What was the best advice that you were given?
Keep work out of the bedroom

What advice would you give someone starting out?
Work hard, play hard

Do you have an unfulfilled ambition
Be a rally driver

What was your first ever job
Unpaid summer job in a law firm (when I was 14 years old)

What was your worst moment?
Leaving university

What was your best moment?
Starting university

What was your education?
A Law degree at The University of Leicester

Who do you most admire?
My mum – for putting up with me for all this time

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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