Insurers are often plagued with irritating claims, but for one company the latest case is proving to be a bit of a pest.
Swanky London hotel Mandarin Oriental has called on its insurer after one of its lavish bedrooms was infested with bedbugs.
Unfortunate guests Sidney and Cynthia Bluming who had been expecting five blissful days of luxury, instead spent their holiday being bitten by a legion of bugs.
Now the New York couple are suing the hotel for millions of dollars after claiming their stay was made a nightmare by the bugs, which later infested their Manhattan apartment.
The mystery insurer is clearly keeping the irritating claim under its hat, but if anyone knows its identity then let us know as it's really bugging the backside off Backchat.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
