Ageas scoops three of the 13 awards at the annual event in London
Claims professionals gathered at Senate House in London tonight to celebrate the hard work and commitment of those individuals, teams and companies delivering claims at the highest level at the Insurance Times Claims Excellence Awards 2014.
Griffiths and Armour’s Sue Williams and LV=’s Hayley Mant were the big individual winners of the night, picking up the Outstanding Broker Claims Individual of the Year and Outstanding Insurer Claims Individual of the Year respectively.
Ageas also had a successful evening scooping three awards in total, including the Outstanding Insurer Claims Team of the Year.
Insurance Times editor Saxon East said: “Congratulations to all of this year’s deserving winners and many thanks to those other entrants who have demonstrated a real desire to improve the claims experience.
“It has been another fantastic evening and we hope you all enjoyed celebrating the achievements of the industry in the claims arena over the past 12 months.”
The full list of winners are as follows:
Industry Claims Training Initiative of the Year
Highly commended - Sterling
Insurer Fraud Prevention of the Year
Legal Partner of the Year
Claims Technology Initiative of the Year – Business Partner
Highly commended - Rightpath Claims
Customer Care Initiative of the Year – Business Partner
Customer Care Initiative of the Year – Insurer (in association with GAB Robins)
Insurer Claims Initiative of the Year – Personal Lines
Insurer Claims Initiative of the Year – Commercial Lines
Outstanding Claims Management Team of the Year – Business Partner
Outstanding Insurer Claims Team of the Year
Outstanding Insurer Claims Individual of the Year
Hayley Mant, LV=
Highly commended - Victoria Sims, Hiscox
Outstanding Broker Claims Team of the Year (in association with Sterling Insurance)
Keelan Westall & Cadogan Keelan Westall
Outstanding Broker Claims Individual of the Year (in association with the CII)
Sue Williams, Griffiths & Armour