Claims – Page 39
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NewsEcclesiastical detected over 130 fraudulent claims in 2022
Continuing to pursue untrue claims is ‘vitally important’ for keeping customers’ premium costs down, says claims director
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Sponsored ContentCost of living crisis is impacting insurance fraud – Carpenters Group
Donna Scully, director of Carpenters Group, explains how high cost of living expenses in the UK is affecting opportunistic and application fraud in the insurance sector
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NewsLegal changes set to prompt claims rush
An ‘inevitable consequence’ of the changing rules will see ‘a rush to issue claims prior to April 2023’, says partner
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NewsBroker communications should be ‘carefully recorded’ following Emiliano Sala claim
Brokers should ensure all communications are recorded ’to eliminate evidential uncertainty should a dispute arise’, says partner
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NewsMotor premiums up by 8% in Q4 2022 – ABI
Around 40% of all work is now being impacted by delays in car parts
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NewsZurich UK selects new chief claims officer
The appointee has experienced the business through ‘every lens at every level’, having joined the insurer as a graduate in 1997
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NewsCyber attack hits 10m JD Sports customers
The sportswear retailer can expect fines in the realm of £17.5m or 4% of annual turnover, says law firm partner
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IT InterviewGraham Gibson: Claims ‘crescendo moment’ set to reach climax in 2023
The current ‘perfect storm’ of macroeconomic conditions could lead to an increase in fraud, arson and claims costs, says insurer’s chief claims officer
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IT Interview‘There is real value in insurers helping people get ahead’ of climate change-related risks – Aviva’s Adam Winslow
Plus, as the UK’s ‘power mix is changing’, Aviva is ‘looking at extending [our] renewables footprint’, noted the insurer’s UKGI chief executive
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NewsUK government scheme Cyber Essentials insurance is ‘appalling’ for SMEs
The National Cyber Security Centre’s initiative demonstrates both opportunities and obstacles for clients, say insurance industry leaders
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NewsMotor injury claim numbers fall to lowest since 2018 – ACSO
Court waiting times in the event of a claim, however, are at ‘record highs’ – ‘adding more misery for hard-pressed consumers’, says executive director
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News AnalysisHow is the industry faring ahead of the FCA’s Consumer Duty implementation?
Insurance DataLab provides exclusive analysis of the Financial Ombudsman Service’s most recent complaints data to see how prepared the industry is for the FCA’s Consumer Duty this July
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News AnalysisCannabis: A growing insurance problem
Tenants using residential rental properties ‘for the harvest of drug crops’ are ‘the biggest threat to private landlords’ – brokers and insurers must have this risk on their radar to combat rising claims
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News AnalysisIn Focus: How can the insurance sector mitigate increasing HNW subsidence claims?
Industry experts weigh in on the causes why high net worth subsidence claims are rising and discuss how best to respond to this risk
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News AnalysisInsurers make brokers’ ‘life hell’ when dealing with professional indemnity claims
Improving broker and insurer relationships in the PI market include ‘getting back to the basics’ and investing in internal claims teams, rather than insurers ‘just hiding behind the broker’
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News AnalysisBriefing: Cost of living crisis causing spike in accidental damage claims
The propensity for homeowners to submit accidental damage claims has increased as household budgets have been squeezed – but the industry must be alive to opportunistic fraud risks
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News AnalysisIn Focus: Is high net worth cover ‘too generous’ for clients?
Broker leader reveals potential ‘recipe for disaster’ from having ‘underpriced’ premiums and ‘too good’ cover in the HNW market
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News AnalysisInsurers brace for employers’ liability claims as Covid and flu ‘twindemic’ ramps up
However, some market commentators believe this dynamic is an opportunity for innovation
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NewsFraud experts warn of worrying rise in physiotherapist-driven ‘prognosis creep’ on OIC portal
The time needed for claimants to provide medical reports has increased in some cases, raising the risk of fraud
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NewsDirect Line navigating further motor claims inflation
The insurer noted that claims inflation remains a feature of the market
