I suspect that the majority of motorists would consider it perfectly reasonable to expect drivers to remove keys from their cars to reduce the obvious risk of theft without the need for it to be spelt out in words of one syllable.
This is particularly so when they realise that they have to meet the increased costs of claims arising from the lack of care.
It does seem that individuals and bodies which are appointed to adjudicate on these issues reach these conclusions presumably to show how much they are needed for their protection of the claimant. It may explain why we are becoming a 'nanny state'.
What on earth has happened to common sense? I suppose that if the ombudsman is not inclined to use it, he will probably not expect claimants to use it either.
Will he be inclined to make similar judgments on house keys and safe keys I wonder?
PJ Weller &Son
Letters intended for publication should be sent to Insurance Times, 30 Cannon Street, London, EC4M 6YJ, or faxed to 020 7618 3499, or emailed to