Backchat has been informed of a rather devious claim received by Zurich Municipal.

One night last year a woman awoke to the noise of men digging up the street outside her home.

A few days later she noticed the same two men taking photos of a crater in the pavement.

Guess what happened next? The local authority received a claim for personal injury as a result of a "pathway defect".

Fortunately the community-minded witness helped Zurich to disprove the claim.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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