Insurance companies are now generating 9% of their revenues from ecommerce, a 1% increase since November, consultancy CMG's latest eCom index shows.

The index shows that, in terms of ecommerce revenues, the insurance industry has passed retailers, but still trails banking, logistics, utilities and telecoms sectors.

The index also finds that 90% of the insurance companies interviewed across Europe expect to experience strong growth in ecommerce over the next 12 months.

On a country-by-country basis, the UK has lost its position as Europe's ecommerce leader, having been overtaken by France.

The index spoke to 250 companies across Europe.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.