Robert Trueman, chief technology officer at CDL, tells Insurance Times why his firm should win the Excellence in Technology - Customer category at the 2022 Insurance Times Awards 

Explain briefly about your entry in the Excellence in Technology - Customer category.

CDL’s migration of its entire insurtech ecosystem to Amazon Web Services within 12 months was a truly transformational business piece.

This means that all CDL’s customers for its broking, insurance and data platforms are now hosted on the cloud and are able to integrate with the most advanced tools and technologies.

CDL customers comprise of high volume retail brands - for example, Co-op, RAC and Swinton Insurance - that are looking to futureproof their technology and benefit from the resilience, security, scalability and performance delivered by cloud hosting.


Robert Trueman, CDL

With better tooling, systems gain from extensive automation, artificial intelligence-based monitoring and environment consistency.

As a cloud-only company, CDL now operates under a software as a service model, enabling rapid deployments with low code and no code requirements.

The ecosystem migrations we conducted involved immense commitment from across the business, including commercial, engineering, legal, financial, compliance and service teams.

Concurrently, CDL achieved prestigious credentials, including Amazon Web Services Financial Services Competency, certifying the highest level of specialisation, technical expertise and proven customer success.

What do you think makes your entry stand out or different from your competition?

The programme’s rapid pace and scale made it the most ambitious and technically complex in CDL’s history and secured its status as a cloud-only company.

What would winning this award mean to you and your firm?

It would provide external validation of this transformational journey, crowning a landmark year.