Expert Views
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Sponsored ContentWhy motor claims need smarter data at FNOL
Carla McDonald, director of product management at LexisNexis Risk Solutions, says that claims processes, particularly at FNOL, often still rely on fragmented, reactive models built for a simpler market
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Sponsored ContentIs there more fraud or are insurers better at identifying it?
Sponsored content: Simon Smith, director of claims strategy at Carpenters Group, highlights that in 2024, insurers detected more than £1bn worth of fraudulent general insurance claims
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Sponsored ContentWhy are there differences between market price tracking sources?
Sponsored content: Stephen Kennedy, managing director at Defaqto, says there is an important distinction between the consistency of a data collection process and the extent to which observed premiums can be considered representative of the prices that would be returned in a ‘real world’ situation
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Sponsored ContentWhy driver behaviour remains the biggest fleet risk in 2026 – Gallagher Bassett
Sponsored content: Sandra Macdonald-Ames, risk practice lead for fleet at Gallagher Bassett, explores how hidden factors in driver behaviour can be used to reduce claims and improve safety
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Sponsored ContentThe fraud signals hiding in plain sight – Smartnumbers
Sponsored content: Jamie Melling, chief executive at Smartnumbers, discusses how the data behind contact centre calls is emerging as a powerful, but underused, tool in the fight against insurance fraud
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Sponsored ContentHonouring the claims promise for complex loss – Qlaims
Sponsored content: Liz Latter, chief executive at Qlaims, discusses the need for viewing claims in a caring, human context
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Sponsored ContentThe bottleneck limiting growth for personal lines insurers – Applied Systems
Sponsored content: Matt Wellman, senior director of enterprise accounts and insurer relationships at Applied Systems Europe, discusses how technology team demands can slow down growth
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Sponsored ContentWhy staying up to date with engineering inspections matters more than ever – Allianz
Sponsored content: Martin Ball, head of Allianz Engineering Inspection Services, explains the importance of keeping up with vital safety inspections
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Sponsored ContentSocial mobility and belonging vital as class-based barriers persist – Zurich UK
Sponsored content: Steve Collinson, chief HR and sustainability officer at Zurich UK, discusses the importance and benefits of promoting social mobility in the insurance sector and beyond
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Sponsored ContentRethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
Sponsored content: Lea Cheesbrough, chief executive at Movo Partnership, discusses the need for the insurance sector to update its perceptions of what new industry talent looks like
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Sponsored ContentInformal communications in professional services create new risks – Hiscox
Sponsored content: Maxim Dobrov, consultancy and professional services sector lead at Hiscox, discusses the risks that can arise from the increased use of informal communications in professional services
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Sponsored ContentQ&A: Clegg Gifford apprentice on growing talent pipelines into insurance
Sponsored content: Will Macdonald, account handler at Clegg Gifford, discusses what works and doesn’t when attracting talent to broking
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Sponsored ContentOvercoming the barriers to usage-based insurance adoption – LexisNexis Risk Solutions
Sponsored content: Warren Carley, principal for connected vehicles and telematics, Europe, at LexisNexis Risk Solutions, discusses why connected vehicles could bring usage-based insurance into the mainstream
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Sponsored ContentWhy premium finance partnerships are key to broker resilience – Close Brothers
Sponsored content: Elliott Hayes, director of sales at Close Brothers Premium Finance, discusses the vital nature of solid partnerships
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Sponsored ContentHow flexible working can have a positive impact on talent attraction and retention – Zurich UK
Sponsored content: Steve Collinson, chief HR and sustainability officer at Zurich UK, discusses the positive impacts of flexible working arrangements
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Sponsored ContentWhy trust is central to premium finance – Close Brothers
Sponsored content: Colin Wallace, commercial director at Close Brothers Premium Finance, explains how the company is investing in building trust and reliability
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Sponsored ContentThe data gap has narrowed in commercial property – LexisNexis Risk Solutions
Sponsored content: Richard Toomey, vertical market manager for the UK and Ireland at LexisNexis Risk Solutions, discusses the need for accurate data in commercial property underwriting
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Sponsored ContentQ&A: Movo Partnership on how brokers can support talent pipelines
Sponsored content: Lea Cheesbrough, chief executive at Movo Partnership, explores how to support talent initiatives in the insurance sector
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Sponsored ContentHow technology is revolutionising risk management for global cargo claims – Gallagher Bassett
Sponsored content: Alan Munro, chief information officer at Gallagher Bassett company W K Webster, explains why insurers must stay ahead of the curve in a changing claims arena
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Sponsored ContentWhy the industrialisation of fraud is a global challenge for insurers – Carpenters Group
Sponsored content: Kevin Perkins, head of legal defence at law firm Carpenters Group, discusses how the increasingly digital nature of the insurance industry is opening insurers to a more global fraud threat
