The FSA has also published an updated version of its factsheet for brokers about buying professional indemnity insurance.
Stephen Bland, Retail Intermediaries Sector Leader and chair of the PII Insurers and Brokers Forum, said:
"The PII Insurers and Brokers Forum is part of the FSA's ongoing commitment to communicate clearly with the PII market to assist retail intermediary firms. The topics discussed included firms' regulatory obligations when handling complaints and compared the risk assessment processes used by the FSA and PII Insurers and Brokers. We will continue to work with the group to discuss emerging trends and issues within the intermediary sector."
The factsheet is available on the small firms webpages:
http://www.fsa.gov.uk/pages/Doing/small_firms/advisers/resources/index.shtml