Backchat was surprised to learn that the AA had filled its quota of 1,500 call centre voluntary redundancies within weeks of sending out letters outlining the package.
According to a spokesman at the broker, the overwhelming scramble to jump ship reflected the generous nature of the deal offered to staff willing to leave.
So union criticisms of monitored toilet breaks, unfair sackings, paltry pay and a tough management style had nothing to do with it then?
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
