Product now has four-star rating from Defaqto

Personal lines broker Hastnigs Direct has received an additional star from financial reserach company Defaqto for its motor insurance product. The product now has a four-star rating from Defaqto.

Hastings said the star ratings reflect the quality of a particular financial product, helping customers to make more informed choices. It added that the ratings cover a product's features rather than its price.

"We have taken on board many of our customer comments about how to improve our products creating greater value without additional cost and we are delighted that the features of our motor insurance have been recognised by Defaqto with an additional star," said Murray Fox, head of motor insurance at Hastings Direct, in a statement. "Defaqto star ratings offer consumers a good benchmark, other than price, with which to compare something as complex as car insurance, where two drivers of the same age with the same car will often have completely different price points as so many other factors come into play when assessing their risk."