There we were thinking that the insurance industry was averse to IT and all things electronic, when actually they get on rather splendidly.

Backchat made this amazing revelation while discussing the ins and outs of IT systems with a new Lloyd's insurer.

While chatting about the wonders of quoting risks electronically, dealing with claims handling, and having access to a "data warehouse" of all things, the underwriter let slip that the team was so fond of the system that it had even given it a name – Simon.

So called after Simple Simon, because it's easy to use, and Simon Says, as its diary function reminds you of everything you need to do, Simon has become an integral part of the syndicate's business.

Who said romance was dead?

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

Topics