Most complained about bank will wait for FSA legal action

Lloyds Bank is freezing grievances from customers who think they were missold PPI until the British Bankers’ Association (BBA) completes its judicial review against the Financial Services Authority (FSA), the Times reports.

The bank said: “We will stand by any settlements that have already been made. However, while the court is considering the issues raised by the BBA, any PPI sales-related complaints will be on hold until further notice.”

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The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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