What absolute rot is being purveyed by John Jackson. "The consumer wants more information on what they are buying," he says. That's because people like him and others in this control era tell them they do.

Grant Ellis is absolutely right to ask what interest or business is it of the consumer's to know the margin on the product sold to him, whether a tin of beans or the construction firm building an office extension.

This is a commercial world and competition is what will ensure that the product we sell is priced competitively, not a fee system where it is easy to hide inefficiencies. Market forces and competition are the modern ideals, not the ancient, no, oldest practice of fee charging for professional services!

Come on, John, it's time you joined the real world, not that pushed upon us by today's control freaks and so-called modernisers.

Steve Jeffries
Kallender Jeffries

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