New launches within micro-commercial offering

MMA is adding a series of new products within its micro underwriting team as part of a first year review.

It is adding motor trade road risks and internal risks and smaller commercial property owner risks.

Rob Clements, head of customer services said: "The micro underwriting team has recently celebrated its first birthday and has had an extremely successful first year in operation with very positive feedback from brokers.

“Part of the team’s success has been due to listening and capturing feedback from brokers on their experience of using the service and that of our Broker Online System.

"As a result of this, a program of updates is planned over the coming months that will further improve our brokers’ experience of trading with MMA.

“It’s not a case of making dramatic changes to one or two things; it’s more about fine tuning lots of little things to get the service absolutely right.”