Industry leaders highlight need for diversity to drive innovation in insurance

Talent pool

’To create innovative products, [the insurance industry] needs to have a diverse pool of talent around the table,’ says senior diversity and inclusion manager

In order for the insurance industry to deliver the “best customer experience” and “create products and services that are relevant to a wide range of customers”, it must focus on having diverse talent, according to Monica Stancu, senior diversity, inclusion and wellbeing manager at Lloyd’s of London.

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