Insurance Times Awards 2026: The Data Hub and Intact on making motor insurance ‘do more than pay claims’

Why did you put yourselves forward for the category?

We put ourselves forward because we believe motor insurance can do more than pay claims – it can stop them happening.

Working with Intact Insurance, we moved insurer teams from reactive FNOL to proactive FNOR – first notification of risk – by connecting them directly to The Data Hub’s verified telematics and video data.

The results are proven – on an Intact-insured HGV fleet, claims frequency fell from 29% to 8% and loss ratio from 48% to 15%.

Fewer collisions mean lower insurance costs, but more importantly, drivers who get home safely. We’re here to make the roads safer and save lives. 

What makes your entry stand out and why should you win?

Our partnership is unique because it connects insurer teams, fleets and AI technology in one managed service.

Of 85,000 FNOL G-force alerts we reviewed, just 79 were genuine collisions – our analysts filter the noise so real incidents reach Intact within hours, often minutes.

Real-time AI alerts for phone use and fatigue – FNOR – then change driver behaviour before a collision happens.

The statistics prove the partnership’s value and behind them are collisions prevented and, we believe, serious injuries and fatalities avoided.

That is why we should win.

What would winning mean to you and your firm?

Winning would recognise everyone who has collaborated over the past few years, from Intact’s teams to our analysts, because this result belongs to all of us.

Personally, it would be the reward for a never-give-up attitude towards changing motor insurance for the better with first notification of risk.

For The Data Hub, a growing business with a young team, it confirms we are on to something good.

Most of all, it would show that when insurers and technology partners work together, moving from reactive FNOL to proactive FNOR, the roads become safer and lives are saved.