"The current EL system is not sustainable"
John Parker, ABI head of general insurance
"You can cut legal costs by half by using mediation"
Bev FitzGerald, FitzGerald Consulting
"I feel there is a complete failure of courage"
Professor Frank Furedi commenting on underwriters' attitude towards risks
"Lenders are uneasy about lending millions of pounds to commercial enterprises if they're not fully covered by terrorism"
A Midlands broker
"An uninformed underwriter sees sandwich or composite panels and lumps them all together. Customers are very worried because it's mayhem in the marketplace"
Kingspan technical director Mark Harris
"I don't think I'd be jumping up and down with glee that I'd screwed a great deal out of the liquidator"
Mike Williams, Biba chief executive, commenting on the PWC deal