When the FSA comes a-calling, the palms start getting a bit clammy and the heart may start pounding, but it's not necessarily bad news.

One broker felt a bit faint when he got a call to say the FSA was in reception. But it turned out not to be one of the infamous ‘arrow visits'. The regulators simply had a few questions that needed clarification, and seeing as they were in the area, thought they would pop in.

Questions that perhaps could have been asked over the phone? Or perhaps they got a kick out of seeing the managing director's face turn white, wonders Backchat.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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