Ppp Healthcare has rejected reports that it has accumulated a backlog of unpaid claims for policyholders' hospital treatment, following complaints from some patients that they have received demands for payment from hospitals several months after undergoing treatment.

A PPP spokesman admitted the company had been late in paying some claims, partly because of higher than expected staff turnover and sick absence in its claims department during last winter. But, he added, PPP had released some of its customer service staff to tackle any unpaid claims.

As a result, he said: “We have cleared the vast majority of claims more than 30 days old.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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