Many insurers moan about the bureaucracy of the FSA - too many forms to fill in, too many meetings and too many reports to compile.

But, it seems the FSA is lightweight compared to some regimes. Take New India Assurance's UK branch.

Many of the company's managers have years of experience working for New India in India, where government has transformed British bureaucracy into a fine art.

No wonder that Backchat's gentle probes about coping with new FSA rules were greeted by wide smiles and dismissive waves of the hand.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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