Brokers are facing £1m in phone charges because they have to call their insurer partners on expensive 0870 numbers. Sarah Kennedy investigates.
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Insurers must hang up on 0870
The insurance industry is facing millions of pounds in costs and lost revenues after telecoms watchdog Ofcom announced it will ban the use of 0870 numbers.
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Brokers to challenge insurers over 0870 calls
Brokers complain that premium rate phone numbers push up their quarterly bills
