Police were called to a Royal & Sunalliance office in Liverpool on Friday, when a couple barricaded themselves behind the reception area.

Officers were forced to break down an internal wall to reach the man and woman when negotiations broke down after a stalemate.

Managers called the police following a disagreement over a Motorbility scheme policy application at the office in Edmund Street, Liverpool.

Merseyside Police said a 47-year-old man and a woman aged 37 were arrested in connection with the incident for breach of the peace.

RSA was unable to comment.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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