Insurance industry flooding specialists have warned that claims for flood-damaged homes are being exacerbated because of poor drying out processes.

An insurance industry flood forum is set to publish guidance through the ABI on how to stop property being damaged because it is dried out too quickly.

Crawford & Co property expert Nick Clark warned that dehumidifiers were being used too aggressively in some cases. "Some people are getting back into their houses quickly only to find that their walls become wet again soon after," he said.

Damage management firm Munters warned that fast drying could cause plaster to crack and timber to warp. "It is vital to take a reference from a similar home that has not been flooded and bring the flooded house back to that level of moisture," said Munters technical manager David Clifton.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.