Storm claims from France and ecommerce investment sliced £130m from CGNU's first reported results since the merger of Norwich Union and CGU last May.

Pre-tax profits for the first six months of 2000 dipped 6% to £800m, compared to £853m for the first half of 1999.

The group's general insurance operating profits of £327m (£370m in 1999) were described as “disappointing” by chief executive Bob Scott.

He stressed CGNU would continue to take necessary steps to boost profitability. Net written premiums worldwide increased by 8% to £6.2bn.

Profits from general insurance were hit by £90m worth of claims caused by December's storms in France. This freak weather damage extended CGNU's existing losses on its French account from £21m last year to £167m. However, the major loss was offset by a £106m increase in UK underwriting and investment returns to £861m.

Ecommerce initiatives including, the “Asserta home” internet estate agency, consumed another £41m in investment costs.

The insurer said continued rate increases, merger savings and better underwriting results have reduced its combined operating ratio from 107% to 106%.

CGNU reported retention levels are improving despite rate increases of 20% in its personal and commercial motor accounts. Estimates of cost savings from the merger have been increased £25m to £275m, including £15m from business disposals, following better than expected progress on integrating the two companies.

But the group said the cost needed to realise these savings has grown by £75m to £425m, despite job losses remaining static at 4,000. UK general insurance brands are to be re-branded under the Norwich Union banner from October 2.

The group has restated its intention

to focus on general insurance markets where it can achieve a top-five leading position. As a result, CGNU has decided to sell its under-performing businesses CGU Holdings in South Africa and GAVAG in Germany, and continue its strategic withdrawal from the US.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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