What newspaper do you read?
What newspaper do you read?
Daily Telegraph and Sunday Times
What was the worst business decision you have ever made?
Nothing springs to mind
What do you like best about insurance?
Rewriting the rule book and changing customers perceptions of insurance
What would you do if you left the industry?
Buy the Marbella Club
How do you relax if you do not play golf?
Watching and playing sport with my four sons
What is the biggest insurance claim you've made?
About £1,500 following a burglary years ago
Who do you most admire?
Jack Welch (boss of GE)
Do you have an unfulfilled ambition?
To acquire the remaining bottles of Chateaux Le Pin '82 and drink them at a memorable dinner!
On dress-down Friday, what do you wear?
Boss jeans and Tommy Hilfiger shirts
What is your favourite quote?
"My tastes are simple: I am easily satisfied with the best": Sir Winston Churchill.
What is your most over-used phrase?
"Stop talking about it and get on with it"
What keeps you awake at night?
My girlfriend
What advice would you give someone starting in insurance today?
Join Churchill
What was your first job?
A motor insurance clerk
Where did you grow up?
South London
What was your education?
Grammar school...followed by real life
What is your favourite film?
The Blues Brothers
What is your favourite book?
Three men in a Boat (but the one that made the deepest impression was Animal Farm)
What is your favourite joke?
Insurance company management saying their customer service is good – constantly makes me laugh
How often do you use public transport?
I regularly use the railway network
