ISO entered ‘Case in Point,’ a predictive analytics tool to help insurers better understand settlement negotiation behaviour of individual fee earners within claimant lawyers. It uses data from the industry Claims Portal together with ISO Claims Outcome Advisor to offer analytics for personal injury claims handlers.

This is a system that has already saved one insurer £1m on personal injury claims costs. Judges were impressed with the way insurers can set their litigation criteria. This technology was described as something of real benefit to insurers.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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