Insurance Times insurtech stories that chart the new wave of innovation

Insurtech stories

Everybody is talking about insurtech, from fearful chief executives at long-established traditional companies through to excited investors keen to get a piece of the action.

The phenomenon is described as one of the industry’s biggest threats, as plucky start-ups aim to wrest control of customer relationships from traditional insurers and brokers.

It is also described as one of its biggest opportunities. Those companies that can truly embrace insurtech will in theory forge a closer bond with customers, gain new market insights and avoid being left behind.

While there is inevitably a lot of hype, even the most level-headed observers are convinced that insurtech is set to change the industry.

Here, Insurance Times has charted the rise of the phenomenon through these ten must-read insurtech stories.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.