High net worth clients are, by nature, demanding. But sometimes their proclivities can astound even the most hardened brokers.
The head of Marsh's HNW division recounts with much amusement the sto ...
High net worth clients are, by nature, demanding. But sometimes their proclivities can astound even the most hardened brokers.
The head of Marsh's HNW division recounts with much amusement the story of a loss adjuster who was refused entry to a client's property because he was wearing the wrong shoes - and they weren't even dirty boots.
The day was saved when, after much negotiation, a route around the property was agreed. But it was never established what the right shoes were.
Backchat wonders whether in future all loss adjusters should be kitted out with Gucci loafers.
