Universal Salvage has launched its total loss management product to insurers.

It has been in development since the middle of last year and was officially put on sale in January this year.

A spokeswoman said the product improved the total loss management service offered to insurers by Universal Salvage.

She said insurers could now buy a matrix, which enabled them to determine the amount of damage to a vehicle.

"This means the insurer can cut out the trip to the bodyshop," she said.

"It reduces time and increases customer service."

The matrix is a paper list developed by Universal Salvage's engineering staff. It lists car types and registrations and indicates what extent of damage would result in total loss.

The spokeswoman said: "When insurance companies ask us to handle an inspection, engineering services is now geared to manage the whole process."

Equity Red Star claims head Fergus Curran said: "The development of insurance services shows insurers Universal Salvage understands their needs. The trials have been successful and the service hassle-free. The engineering services system has reduced direct costs as well as enabling further enhancements to customer services."