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Wednesday, 22 February 2017
Welcome to the Insurance Times Research Hub. Our research seeks to help insurers improve their services whilst assisting brokers to make key strategic decisions. Adapting and responding to market conditions is key to success of the industry. Our research into e-trading, broker services, regulation, technology and more is steering the industry in the right direction. Scroll down to visit our current subject areas, take part in our quarterly poll and air your views in our new international Broker Blog.
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Insurer says HALO will take it to the forefront of high net worth e-trade
Software house promises further updates
Zurich unveils updates to ZTrade SME e-trading platform
You decide who wins at the Tech and Innovation Awards 2016
PPL, an electronic placement platform for the whole London market, has started trading today.
SSP Chief Technology Officer Kevin Gaut says that adopting a different way of thinking will give insurers a foundation for change and innovation
Delivering what brokers want has helped NIG retain its place at the top of the Insurance Times e-Trading Broker Insight rankings. E-trade director Jaime Swindle talks about how brokers are now driving e-trading
NIG tops rankings for second year
Allianz performs well, along with ACE and Aviva. Zurich bottom of table.
Polaris sales and marketing manager Phil Nunn on why the company’s e-commerce portal is at a tipping point
Willis Towers Watson Networks managing director Sara Fardon on how change offers opportunities that brokers need to seize
NIG has once again topped the rankings as the best-performing insurer for e-trading.
The closure of branches at Swinton and Hughes Insurance has once again raised questions about the future of the high street broker.
E-trading director Deepak Soni says changes have been made as a result of broker feedback
Insurer has been investing time in improving ZTrade’s technical capabilities Brokers can now get indicative price quotes in under a minute Zurich says it is converting a third of business it puts through the platform
We look at six start-ups promising innovation in insurance while vying for recognition in an increasingly crowded start-up ecosystem
At the close of 2014, Brightside had a £45m loss and falling revenues. Now, new boss Mark Cliff hopes it will be able to consider acquisitions by the end of 2016
Company has entered into consultation with employees
Broking chief Mike Crane says LV= will not be complacent despite topping broker service survey in personal lines
CEC said it has never been more important to ensure compliance
Find out which insurers and underwriting agencies will feature in this year’s edition of the BSS
Aviva’s SME commercial director gives more detail on job cuts rationale
Broker Service Survey – Your forum to drive change in UKGI
MGB Insurance Brokers head of broker development Pat Boreham on achieving higher standards and increased customer satisfaction
Insurance Times is launching the survey for the 2016/17 Broker Service Survey (BSS), now in its 11th year.
New complaints to the Financial Ombudsman Service (FOS) about general insurance products, excluding PPI, rose by 4% to 31,284 in the 12 months to 31 March 2016, compared with the 30,080 it received in 2014.
When he was on form, the wonderfully named Frenchman Philippe Maso y Guell Rivet could deliver some delicious metaphors and crisp descriptions for journalists.
Embracing new technology can represent a real opportunity for brokers to add value, ITEX chairman Nigel Norman says
AXA’s Amanda Blanc was voted Insurance Times’s Insurer CEO’s CEO of the year for the second time in 2015 Here she talks about her passion for claims, innovation and concerns over broking business models
FOS said when insurer fall back on jargon like “misrepresentation” or “fault claim” it can leave people frustrated
Upheld rate for general insurers improves to 35%
Covéa-owned insurer tops Insurance Times Broker Service Survey rankings again
Sterling top of brokers’ estimations for both commercial and personal lines
Subscribers can access full rankings for commercial and personal lines
Andrew Bailey says there should be some limits to its use
Experts says industry needs to start now to educate millennnials about insurance fraud
Kirstin duffield, managing director, Morning data, looks at how to get the best from data
500 million users’ data including names, addresses and passwords have been stolen in Yahoo cyber attack
Software house has started contacting firms whose systems are becoming available
PwC UK insurance leader Jonathan Howe says technology will not be the best solution for all insurance processes
Insurance and broking group Markerstudy has bought app-based telematics broker Drivology.
MPs are calling for tougher rules that could force companies to report cyber attacks.
PwC and blockchain consultancy Z/Yen are collaborating on research to identify the potential benefits of mutually distributed ledger (MDL) technology for wholesale insurance.
Insurance fraud cases worth £500,000 have been uncovered by telematics underwriting agency Insurethebox using data collected from black boxes inside cars.
Cyber has ranked as the biggest area of concern for risk managers, according to a survey of Airmic members.
Solvency II has finally come into force, but now insurers face Pillar III reporting challlenges, and some insurers feel current level of regulation is making it hard for UK-based insurers to compete
Aviva has teamed up with Channel 4 and celebrities including rap star Tinchy Stryder and entertainers the Chuckle Brothers (pictured) for a series of short videos promoting safer driving.
Accenture managing director, general insurance, Hammad Rafique on how robotics could help free the industry from repetitive back office tasks, with cost benefits
Data and analytics are key to the future of companies working in the insurance sector. The connected car and home and wearable devices offer a technological edge to insurers
FCA review found SMEs felt the claims process was complex and confusing Now, drones, smartphone apps and even 3D printers are helping to smooth the claims process
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