- Home
Almost two years on – has Consumer Duty improved customer outcomes?
Opinion: The feedback disconnect – why managers are scared to talk to gen Z
Insurance Times confirms 2026’s five star insurers for commercial and personal lines
Eight companies commit to Destination Insurance Charter to become inaugural signatories
- News
- Analysis
- Destination Insurance
- Brokers
- Insurers
- Ratings
- Research
- Fraud Charter
- Topics
- Events
- Expert Views
- Edition
Source modernises home insurance distribution journey with new integration
’We can allow the consumer to get from quote to purchase quickly and in a hassle-free manner,’ says head
BrokerCentral integrates ratings hub for personal lines broker trading
’The collaboration creates greater connectivity across the industry,’ says senior director
Mission strengthens UK and Europe leadership with four appointments
’We have started 2026 with real momentum and these appointments strengthen the roles at the centre of how Mission operates,’ says chief executive
‘Earnings are starting to come through’ for DLG under Aviva ownership – despite 400 staff exits
Direct Line Group contributed £174m to Aviva’s operating profit for 2025’s second half, supporting a 50% uptick in the insuer’s personal lines GWP for last year
Aviva to introduce ‘virtual agent’ that can handle claims phone calls
’We think that will be a great customer experience because they’re going to be waiting for less and get their answer,’ says director
Price Forbes announces Mea Platform as AI solutions provider
‘We are continually focused on improving how we serve clients while strengthening operational efficiency,’ says chief operating officer
Initial cyber ransom demands grew by 47% in 2025
‘The data suggests a turning point in the economics of ransomware,’ says head of claims
Premium finance provider on track for 85% Cagr target after £1bn posting
‘I would be disappointed if, in two years’ time, we are not one of the top two premium finance providers in the UK,’ says chief executive
LMA report reveals fundamental shift in climate transition assumptions
’We are not just observing – we are actively supporting our clients across different sectors and industries as they navigate decarbonisation and adaptation,’ says finance and risk director
Part of the Insurance and Risk group of Newsquest Specialist Media
Published by Newsquest Media Group Limited,
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
Site powered by Webvision Cloud